At Hapan, we want you to be completely satisfied with your purchase. Since we utilize Amazon FBA for our fulfillment, our return policy aligns with Amazon’s guidelines. Here’s what you need to know:

1. Eligibility for Returns
   You may return items within 30 days of receiving your order. To be eligible for a return, the product must be in its original condition and packaging.

2. Return Process
   To initiate a return, please contact us through our website or directly via Amazon. You will receive instructions on how to return your item. Make sure to include your order number for faster processing.

3. Refunds
   Once we receive your returned item, we will process your refund in accordance with Amazon’s policy. Refunds will be issued to the original payment method used during the purchase.

4. Exclusions
   Certain items may be excluded from returns based on Amazon’s policies. Please refer to Amazon’s return policy for more details on any specific exclusions.

5. Customer Support
   If you have any questions or need assistance with your return, feel free to reach out to our customer support team. We’re here to help!

Thank you for choosing HAPAN – Titanium Cutting Boards! Your satisfaction is our top priority.